Privacy Policy

Welcome to Desi Tadka ("we", "our", or "us"), a pure vegetarian restaurant located in Baddi, Himachal Pradesh, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website desitadka.xyz or use our online ordering platform at app.desitadka.xyz.

By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our website.

1 Information We Collect

We may collect the following types of information:

Information you provide directly:

• Name and contact details when placing an order (e.g., phone number for delivery or callback)
• Feedback or messages submitted through our contact channels or social media
• Table reservation or walk-in preferences

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and navigation paths
• IP address and approximate geographic location
• Referring website URLs

2 How We Use Your Information

We use the collected information to:

• Process and fulfill your food orders
• Respond to inquiries and customer service requests
• Improve our website, menu offerings, and overall experience
• Analyze website traffic and usage patterns via Google Analytics
• Send updates about promotions or menu changes (only if you've opted in)
• Comply with legal obligations

We do not sell your personal information to third parties, ever.

3 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — used by Google Analytics (GA4) to understand how visitors interact with our site
• Preference cookies — to remember settings like menu filters

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

4 Third-Party Services

We integrate with a limited number of trusted third-party services:

• Google Analytics — website traffic analysis (data anonymized)
• Google Maps — location display on our contact page
• WhatsApp — for order notifications (opt-in only)
• Social Media Platforms — Instagram, Facebook, YouTube, Twitter, LinkedIn (governed by their own privacy policies)

These services have their own privacy policies and we encourage you to review them. We are not responsible for the practices of third-party platforms.

5 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• Legal compliance — if required by law, court order, or governmental authority
• Business operations — with service providers who assist in operating our website, under strict confidentiality agreements
• Safety — if disclosure is necessary to protect the rights, property, or safety of Desi Tadka, our customers, or others

6 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order-related data may be kept for accounting and service quality purposes for up to 2 years. Analytics data is retained per Google Analytics' default retention settings.

You may request deletion of your data at any time by contacting us (see Section 11).

7 Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access — request a copy of personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data ("right to be forgotten")
• Objection — object to certain types of data processing
• Portability — receive your data in a portable format

To exercise any of these rights, contact us at the details in Section 11. We will respond within a reasonable timeframe.

8 Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it promptly.

9 Security

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or disclosure. Our website uses HTTPS encryption for data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We encourage you not to share sensitive information (such as payment card details) via unsecured channels like SMS or social media messages.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. For significant changes, we may notify you via our website or WhatsApp channel. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us: